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FREQUENTLY ASKED QUESTIONS

Here you can find
answers to the most
frequently asked questions.

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Frequently asked questions

1. What is the difference between eau de parfum and extrait de parfum?

2. How long do your perfumes last?

3. Do the products have an expiration date?

4. Are perfumes safe?

5. How to store the products?

6. Where should I spray perfume?

7. What are the payment methods?

8. What are the shipping methods?

9. What are the shipping costs?

10. Where is it possible to ship?

11. How do I know where my shipment is?

12. Where does my shipment come from?

13. How long does it take for the shipment to reach my address?

14. What if I haven't received my shipment?

15. Can I cancel or modify my shipment?

16. Are the products completely natural?

17. Where can I share my impressions?

18. Where can I ask questions?

You can always send us your
question on email info@chezpierre.com